Project description:

The main challenge of the project was to develop a solution for the bank that would strengthen its ability to serve existing and potential customers, providing uninterrupted access to financial services through advanced digital technologies of the existing service. The key task was to create the functionality of the bank’s software applications (web, Android, iOS versions)

As part of the project, the Payforce team proposed a solution for remote customer identification and online account opening for mobile versions of online banking, which significantly speeds up and simplifies the onboarding process for new customers. This solution includes the development of new interfaces, integration with the Diia portal, implementation of a mechanism for detecting real identities, etc.

The project resulted in a significant increase in the number of bank customers using the application and a high level of customer satisfaction as a result of the introduction of the enhanced functionality of the mobile application.

Partners:

JSC “AGROPROSPERIS BANK”

European Fund for Southeast Europe S.A., SICAV-SIF

Category: Digitalization

Company: LCC PayForce Support

About the company: 

Payforce is a group of companies that has been developing integrated fintech solutions providing a full cycle of development, support, tokenization, and transaction services for almost 9 years. The company’s core expertise is online banking, contactless payments, as well as electronic money processing. The company has the official status of IBM, Visa Requestor/Token Service Provider, and Mastercard partners, as well as PCI/DSS level 1 certification.